Returns and Guarantee Policy

At Lynch Creek Farm, we take pride in the handcrafted quality of our evergreens and home decor. If your order arrives damaged or fails to meet your expectations, please contact us within 10 days of delivery for a replacement or a full refund.

Return Process

• 1.
  Contact Customer Care

  Reach out to our support team via phone or email within 10 days of receiving your order to initiate a claim.

• 2.
  Provide Photo Documentation

  Submit a clear photograph of the product and its packaging to help our artisans understand the quality issue.

• 3.
  Verification Process

  Our team will review your request and confirm eligibility for a replacement or store credit based on our freshness guarantee.

• 4.
  Resolution Delivery

  Once approved, a fresh replacement will be expedited to your doorstep or a refund will be processed to your original payment method.